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Services

Services

1

Market Intelligence

The evidence that drives decision — pricing, channel behaviour, retail movement and customer sentiment.

Pricing drift, MAP compliance, grey market and sentiment, surfaced continuously and turned into decisions. This is also where M.I.M.I comes from — the market intelligence product I built for the musical instrument sector.

  • —Pricing & MAP monitoring
  • —Dealer compliance scorecards
  • —Retail and marketplace tracking
  • —Sentiment and demand signals

02

Brand & Commercial Strategy

Positioning, narrative and commercial architecture for businesses that need to mean something before they can sell something.

I start with the market, not the mood board. Category mapping, competitive positioning, pricing posture and the story that holds it all together — delivered as a strategy your commercial team can actually run on.

  • —Category & competitor mapping
  • —Positioning and messaging framework
  • —Pricing and portfolio posture
  • —Narrative the whole business can use

03

Market Acquisition & Expansion

Entering a new market, region or channel — sized, sequenced and de-risked before the spend starts.

I assess where a brand can actually win before recommending where to try — market sizing, entry mode, channel fit and the commercial case that gets a board or an investor to say yes. Then I stay through the first phase of execution, so the plan survives contact with a real market.

  • —Market sizing & entry-mode assessment
  • —Channel and route-to-market strategy
  • —Commercial case & investment sequencing
  • —Phase-one execution oversight

04

Campaign & Creative Direction

Campaigns, films, photography and editorial, directed by someone accountable for the commercial outcome.

Art direction and production that treats restraint as a strategy. I set the platform and the standard, brief the specialists, and stay close enough to delivery that the work lands as intended.

  • —Campaign concepts and art direction
  • —Film, photography and production
  • —Editorial and copy systems
  • —Asset libraries and guidelines

05

Lifecycle & CRM

First-party data, owned audiences and the programmes that turn a single purchase into a relationship.

From warranty registration to post-purchase journeys — I define the data foundation and the communications that run on top of it, then oversee the build.

  • —First-party data architecture
  • —Lifecycle journey design
  • —Klaviyo / CRM implementation
  • —Retention and reporting

06

Product Marketing

Turning what gets built into something a market understands, wants and will pay for.

I sit between product and commercial — defining the audience, the proposition and the launch narrative, then briefing and overseeing the teams who build and ship it. Owner apps, CRMs and registration systems included, treated as products rather than brochures.

  • —Audience and proposition definition
  • —Launch narrative and messaging
  • —Roadmap input from a commercial view
  • —Delivery oversight through to ship

Something here sound like your problem?

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Common questions

Before you get in touch

What does a fractional CMO actually do day to day?

I sit inside the business at the level a full-time CMO would — setting brand and go-to-market strategy, then staying through execution so the plan survives contact with a real launch. The difference is time: a few structured days a month rather than five, sized to what the business actually needs.

What is market intelligence, in the musical instrument industry specifically?

It's continuous monitoring of pricing, dealer behaviour, retail movement and customer sentiment across the M.I. market, turned into decisions a brand or distributor can act on — not a one-off report, but a live signal. M.I.M.I is the product built to do this for the musical instrument sector.

How is this different from hiring a marketing agency?

An agency executes a brief. This is the person writing the brief and accountable for the commercial outcome it produces — brand strategy, product marketing, market intelligence, creative direction and lifecycle programmes, coordinated by one person who stays through delivery rather than handing off after a campaign.